About Us

We established BlueBox partners Ltd in 2006 to provide support services to the residential surveying industry. Since that time, we have worked with sole practitioners, small, medium sized and larger corporate organisations. Our main focus is to provide training and development services that help practitioners achieve their maximum potential.

Our independence also allows us to identify opportunities with other service providers so smaller organisations can get access to essential tools and facilities at affordable prices. For example, we have unique partnerships with 'Rightmove Plus', the SAVA School of Surveying and Landmark giving independent practitioners access to products that would otherwise be difficult to arrange.

We have focused our energy in recent years on our training provision to both existing practitioners and trainee surveyors. We also can provide support with existing Practices with reviews of the quality of reports and valuations together with the appropriateness of office procedures.

Our Management Team

Marion Ellis


With 20 years experience in the residential property sector, Marion’s career has grown from front-line administrative roles to director of one of the country’s largest property firms providing residential survey and valuation advice. Along the way, she has qualified as both chartered surveyor with the RICS and customer experience professional with the CXPA.


Marion is Managing Director of BlueBox partners, taking an inclusive and collaborative approach to supporting residential surveyors and valuers.

She is also the founder of InspiringCX, advising leading companies, SME’s, education and training establishments and consumer bodies on customer experience strategy, measurement, improvement and employee advocacy techniques and solutions.

Ensuring excellent and consistent customer experience has been a core value throughout her career. With a unique problem-solving philosophy that enables action, Marion offers clear strategic leadership when it comes to customer experience and consumer education in the UK residential property sector.

Marion is an active and trusted member of industry consumer action groups and professional membership working parties. She regularly judges at awards such as the UK Customer Experience and Complaint Handling Awards and on panels such at the European Women in Construction and Engineering Awards (WICE).

An advocate for female leadership she is training to be a One of Many Certified Coach. As a chartered surveyor, Marion is a founding member of the Women in Surveying and Surveying Sisterhood collaborative initiatives and is committed to improving the visibility of women surveyors in the industry.


Phil Parnham

Phil Parnham


Phil, who is a Chartered Building Surveyor, has many years experience in both the property sector and higher education and he has developed a range of training and development services for practitioners. Phil coordinates our 'Diagnosis of Building Defects Service' and has a particular expertise in resolving dampness problems.

He has written a number of technical books including "Residential Property Appraisal" for Spon Press, "The Home Inspector’s Handbook” for RICS Books (both with Chris Rispin), "The Domestic Assessor’s Handbook" (with Larry Russen), and "The Surveyor’s Guide to the RICS HomeBuyer Service". His latest book is called "Assessing Building Services".

Phil is Technical Director at BlueBox Partners

Fiona Haggett

BSc (Hons) FRICS

After an early career managing property for the railways, Fiona became a residential valuer back in the late 1980s. Having served her time ‘on the tools’ as a valuer for Halifax Building Society she moved into a management role and then various technical, risk and audit roles at the Bank. This included spending a period in the fraud team looking at property risk and profiling valuers. On leaving the Bank, after 21 years, she spent a year with a panel management firm before moving to RICS, where she became the UK Valuation Director, responsible for the UK Red Book, industry forums, production of guidance and liaising with government on policy initiatives. Fiona now runs her own consultancy business offering training, APC and AssocRICS support, conference presentations and writing services.

Fiona is now Operations Director at BlueBox Partners

Alan Appleby

Alan Appleby


With over 40 years’ experience in residential and commercial property in a variety of work settings including traditional surveying partnership, lending institution and large estate agency group, Alan now runs a small surveying practice in Staffordshire focusing mainly on residential survey and valuation matters with a particular interest in Listed and historic buildings. He is an accredited NVQ assessor and delivers presentations and training modules through BlueBox partners, the Independent Surveyors and Valuers Association, RICS and other networks. He is also a part-time director of a sign manufacturing company.

Alan is an Executive Director at BlueBox Partners

Larry Russen


Larry is a Chartered Building Surveyor and Chartered Building Engineer and founder of a firm of chartered surveyors that specialises in commercial and residential building surveying, building design, party walls, construction contract management and defects analysis.   

Larry co-authored the "Domestic Energy Assessor’s Handbook" with Phil Parnham and the “Commercial Energy Assessor’s Handbook”, has been advisory editor on two other books (by Phil Parnham) and teaches across the programme.

Larry is a Non-Executive Director of BlueBox Partners

Carrie de Silva

Carrie de Silva


On graduating in law from the University of Leicester, Carrie spent a number of years working in corporate taxation, initially for Arthur Andersen and latterly in industry for an aggregates group.  Carrie has lectured in law and taxation for many years on RICS accredited undergraduate and postgraduate degrees at Harper Adams University.  She also runs specialist and CPD training on a range of legal and taxation matters, particularly on health and safety and corporate manslaughter and professional negligence in property and rural contexts.  


Carrie is a regular contributor to the RICS COBRA  Conference and current research interests and papers in progress include the history of agricultural education and research, negligent valuation, a short biography of the first woman chartered surveyor (Irene Barclay) and a review of CGT on residential property.


Publications available in hard copy and also through web links include Health and Safety Casebook, Negligent Valuation Casebook, Equine Law, Equine Law (Northern Ireland edition), A Short History of Agricultural Education and Research and First Women.

 Carrie is now a Non-Executive Director at Bluebox Partners

John Wheatley


John is a Chartered Building Surveyor and Registered Valuer from Nottingham. Having trained in private practice in London, qualifying in 1989, he returned to Nottingham, and established John Wheatley Associates in 1997. In the following 18 years he specialised in residential Building Surveys, valuations, church quinquennial inspections, party wall awards and acted as a visiting lecturer in building conservation at Nottingham Trent University. He joined the corporate environment in 2015 as a technical trainer, focusing on CPD presentations, and running programmes for AssocRICS trainees as well as establishing an APC scheme. The lure of being back in the field led to a departure for 2017, with the intention to split his time between acting as a freelance technical trainer and carrying out residential survey and valuation work.

Chris Rispin

Chris Rispin


Chris is the former Managing Director of BlueBox partners, now retired from that role, but continuing as a Director. He has had previous experience in private practice in and around South Yorkshire before having a senior operational role at Halifax in their Valuation and Survey division. He followed this as Technical Director at Allied Surveyors, before taking up the role as Director of Technical Services at Allied Surveyors Diligence Limited. Chris had overall management responsibility for BlueBox partners for over 10 years and specialised in forensic investigations into residential property valuations, having had many years of assessing reports for purposes of Quality Assurance and investigating negligence claims.

He has co-authored, with Phil Parnham two books the main one titled "Residential Property Appraisal". He has also written numerous articles in respect of the valuation of residential property, including the principle section on the subject in isurv (the RICS technical website). He helped develop the Diploma in Residential Surveying and Valuation at the SAVA School of Surveying and now is an Assessor on the course.

Mike Ridgell


Mike is an independent chartered surveyor from South Devon and has ten years experience of private practice, working for home buyers and home renovators in the area. His interest, specialism and educational background is in the conservation of older buildings using traditional methods. Specifically, he is regularly involved with stone, cob, timber framed and thatched historic structures. Much of this experience comes from the practical skills learnt while renovating timber framed and stone houses of his own. He also has a degree in building conservation from the University of Bath.

Mike has been involved in training for the last ten years and has experience of mentoring learners through both RICS Associate Assessment and Assessment of Professional Competence (APC). He also teaches construction and surveying practice.

Ian Brindle

Ian Brindle

BA (hons), MA, Dip Surv, MRICS

Ian has a wealth of knowledge in the property and surveying industry, being particularly interested in developing processes and making sure that Surveyors and Valuers learn to use best practice.

Ian was involved in the establishment of Wolton Chartered Surveyors, spending 14 years as Compliance & Risk Director. He was also the joint chair of the External Examination Panel for the Awarding Body for the Built Environment (ABBE). Ian is currently the Co-Owner of Better Prepared Ltd, a firm of chartered surveyors practising in the East Midlands.

Through co-authoring the first edition of the RICS ‘Valuation of Individual New-Build Homes’ and acting as technical author on a draft of the 3rd edition ‘Mundic Guidance’, Ian has shared his expertise with surveyors and valuers across the country.